SUBSCRIBE AND SAVE 20%
Join our Subscribe & Save program for hassle-free delivery of your favourite products right to your door!
Let us take care of restocking your skincare and makeup essentials on a schedule that works best for you.
Find out below why Subscribe and Save is the QUICKEST and EASIEST WAY to shop Rodial.
HOW DOES IT WORK?
1. SELECT SUBSCRIBE & SAVE 20%
Simply select the ‘Subscribe and Save 20%’ button on your desired Rodial product page, instead of the 'One time purchase'.
Your order will be set up to renew on a recurring basis. Your first shipment will process like any normal order placed through our website. It typically takes 2 – 3 working days for goods to arrive.
2. CHOOSE YOUR DELIVERY
Choose your preferred shipment frequency. Every month, every 2 months, or something else, the choice is yours. We will take the payment, create and ship the order to you automatically depending on the frequency that you select when checking out.
3. GET READY TO GLOW
You are all set to receive your favorite products that will help you maintain your best complexion. You can login and manage your subscriptions via the customer portal.
YOU ARE IN CONTROL
Feel free to pause, skip, cancel, or make changes to your subscription whenever you like.
SAVE 20% ON YOUR ESSENTIALS
20% off your first order and all recurring orders*. Subscribe and Save is the most convenient way for you to get your favourite products delivered to your door, on a regular basis, automatically.
AUTOMATIC DELIVERY
Select how often you want your shipments and we'll make sure to deliver it right to your doorstep.
FAQs
Why should I subscribe to Rodial products?
By subscribing to Rodial, you not only secure your favorite skincare and makeup products but also enjoy savings of 20% on each purchase. Never worry about running out of your beloved products again.
When will my shipment arrive?
Your first shipment will process like any normal order placed through our website. It typically takes 2 – 3 business days for fulfillment. All future subscription orders will ship out 30, 60, or 90 days after your first order ships depending on the frequency that you select when checking out. Don’t worry, will make sure to notify you few days in advance before we ship your product.
How can I cancel my subscription?
You have the flexibility to cancel your subscription at any time directly through your account. Please note there is minimum of 3 delivery cycles before the subscription can be cancelled.
I need to make adjustments to my subscription. What should I do?
Easily manage and modify your subscription details in your account to tailor it to your preferences.
How do I track my shipments?
Once you complete your purchase, you’ll receive an order confirmation email. In the order confirmation, you’ll be giving a link to track your order (please note it might take 24h for this information to become available). You can also receive shipment/tracking updates via email/SMS.
I have excess products. Can I change my order frequency?
Certainly! Adjust the frequency of your orders, skip or pause conveniently through your account settings.
I'll be away for a while. Can I pause my subscription?
You can temporarily pause your subscription or skip whenever needed and resume it seamlessly at your convenience through your account.
How can I update the address on my subscription?
You can update your delivery address directly in your account. If you need to change the address for existing orders, kindly reach out to our customer service team promptly.
What if I'm not satisfied with the product I'm subscribed to?
You have the flexibility to update the products in your subscription at any time. If you need assistance or recommendations for alternatives, our customer service team is here to help.
I need to update my payment details. What steps should I take?
Updating your payment details is simple and can be done directly through your account.
What payment methods do you accept?
We accept debit and credit cards, please note that at this time, we do not offer Klarna or PayPal Pay in 3 payment options.
In which countries are your subscription plans available?
Currently, our subscription plans are available exclusively in the UK.
What shipping methods are available for my subscriptions?
Enjoy complimentary Next Day Courier Delivery on UK orders over £65. For orders below £65, a fee of £5 applies. Our shipping service is provided by Royal Mail tracked service at £3.50 fee.
What products are included in the subscription program?
Any product that offers you the ability to subscribe and save from the product page. For a full list click here.
Products that don’t offer a subscribe and save option aren’t eligible for purchase on a recurring basis.
